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General Information




        Am I in-district?                                    Class Observation Guidelines
                                                             THPRD invites parents/guardians to observe class activities from
        Live out of district?                                inside the classroom/gymnasium on the first and last days of the
        Patrons outside the district, including out-of-town guests, are   term. Otherwise, we encourage parents/guardians to remain
        invited to enjoy THPRD programs by choosing between two   outside the classroom/gymnasium for the best instructional
        payment options:                                     environment for the children. Off-site programs require a parent/
                                                             guardian to be present at all times if the child is younger than 10
        Pay a 25% premium for each class, drop-in activity, fitness pass   years of age. If you have any questions or concerns regarding these
        or program. Typically, out-of-district (OD) rates are listed in this   guidelines, please feel free to speak to the instructor or program
        activities guide. This option may not be used for facility rentals.  coordinator. Thank you for your cooperation and understanding.
        Please note that out-of-district patrons are ineligible to receive   Inclement Weather
        discounts provided to in-district youth, seniors, military families
        and guests with physical or developmental disabilities.  THPRD programs, classes and sponsored activities may be
                                                             delayed or canceled if weather conditions warrant. For the latest
                              OR                             information on THPRD aquatic and recreation center operations
                                                             during inclement weather, sign up for text alerts by texting "join"
        Pay an assessment fee (currently $103 per quarter) that allows   to 833-340-0174 to subscribe. We will also post notices on www.
        all household members to receive in-district rates on all THPRD   thprd.org, social media and provide info to news media.
        classes, drop-in activities, fitness passes and other programs for
        any single term or an entire year.                   Dressing Rooms
                                                             It is requested that all individuals age 6 and over use the locker
        Out-of-district registration dates:                  room that is most aligned with their affirmed gender. Please check
        Summer registration at 8am on Monday, April 15.      with front desk staff if you have any questions.
                                                             Showers
                                                             If you use a THPRD shower but do not participate in a paid activity, a
                                                             $3 fee will be charged.
        Cancellations, Discounts and Refunds

        Delays, Closures and      Refunds                    deposit. An approved request will   Military Discount
        Changes                   THPRD’s policy is to refund monies   be refunded on a THPRD gift card.  All in-district individuals and their
        Occasionally centers will be closed   collected for services, in a timely   A deposit of $30 per week will   dependents (with government-
        or schedules changed or delayed   manner, whether initiated by the   be charged for camps. Camp   issued identification/documents)
        due to special events or makeup   district or the participant.  deposits are nonrefundable and   who are currently serving or have
        classes. We make every effort to   If a longer refund request period   nontransferable.   served (active duty, National Guard,
        announce any change in advance.   is necessary, it will be noted in the   Tennis Courts  Reserves, veterans and retirees) in
        We strive to provide a clean facility   class description and activities guide   Requests to drop or change a   the U.S. military (Army, Navy, Air
        for your enjoyment, and annual   and on the patron invoice. No credit   reservation for a tennis court must   Force, Marines and Coast Guard)
        closures are required for major   will be applied to the participant’s   be made two days prior to the   will receive a 10% discount on
        repairs and cleaning.     THPRD registration account with   reservation for a full refund.  qualifying programs and services.
        Full or Canceled Classes  less than the required notice.  Discounts
                                  For a complete copy of the THPRD                     When Discounts Do Not
        All programs operate with a   cancellation and refund policy,   Discounts are available to in-district   Apply
        minimum enrollment requirement   please visit www.thprd.org.  patrons only.    No discounts are available for
        and maximum enrollment capacities.                   A patron representing multiple   non-subsidized district activities.
        The district reserves the right   Classes            protected classes – for example,   These include but are not limited to
        to cancel, change or combine   Requests to drop or change a class   a 65-year-old military veteran –   private lessons, facility rentals, trips,
        programs. Classes will not be   must be made five days prior to   would not be eligible for multiple   childcare, concessions, merchandise
        canceled within 72 hours of the   the first day of class to receive a full   discounts.   and special events.
        start date except in extraordinary   refund minus any applicable fees.
        circumstances. When the district   Requests made within five days up   Senior and Youth Discounts
        cancels or postpones a class, the   to the start date will be refunded on   A 10% discount is available at all
        total fee will be credited to the   a THRPD gift card.  THPRD facilities for in-district
        participant’s THPRD registration   After a patron's second cancellation   patrons 65 years and older, except
        account.                  in a term, a cancellation fee of $10   at the Stuhr Center, where a   Please note: Gift card
                                  will be charged if canceled five days   discount is already included in the   purchases are nonrefundable.
        Waiting Lists             before, and $20 if within five days.   price. Youth discounts apply to daily   The only exception is for
        Once a class is filled, a waiting list   Camps       admissions and passes (no discounts   balances less than $5. Patrons
        will be created. Note: Even if an   Requests to drop or change a camp   on classes) to children between   who qualify for this exception
        additional class is created, it may   registration must be made at least   the ages of 1 and 17. The youth   must request the refund.
        not be at the same time or day as   14 days prior to the start of the   discount rate is the same as the
        the waiting list class.   camp to receive a full refund minus   senior discount rate.
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